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On 04/12/2021 11:22, Michael Everitt wrote:
Agreed. Some in technical trades occasionally have issues dealing with actual people. In that, I've been lucky and spent almost seven years as an ISP support technician where the job entailed exactly that, for example why slowing down a dialup modem - while opening up the PC's serial port - actually made the connection faster.On 04/12/2021 10:45, maceion@xxxxxxxxx wrote:On 04/12/2021 09:58, Julian Hall wrote:I do point out that they have offered more genuine and knowledgeable support and patience with people who engage with them than pretty much any other list user, and their value to the list and the community is immense.I do concur to this statement of a most helpful Tovarich Meowski. He has helped me immensely. I agree with Julian's comment. (We all have areas or knowledge which we think others should have. Having supplied sewage stations and equipment, I get pretty upset when folk pour fat down the drain. Please let it solidity and put it in the dustbin.) My personal thanks to Meowski and all in the list who have helped me. I just wish I had kept a copy of a reply along time ago on the difference between normal booting and booting in recovery mode.You do know that the list has an archive online at https://www.dcglug.org.uk/archive/ which you should be able to search?! Back to the intermediate topic (that of tones of interaction): - yes, some people have a manner of speaking, which might not be intended to be condescending, and is 'triggering' for some people - Linux communities have a poor reputation for arrogance and snobbery, and this is something that should be worked on at all levels, and I believe this is where shymega is coming from, albeit with the previous caveat, I believe. There is no doubt that meowski deals with many deeper problems than many of us have ever encountered, and has probably seen most of our issues more often than anyone would like, and his knowledge and experience -is- invaluable. As an engineer-by-trade, most of us technical people have a 'problem' pitching ourselves at a level that our friends/colleagues can easily understand
, as our individual experience levels are, quite often, unique. So, assuming knowledge is risky, but assuming the lack thereof is frequently patronising. You just can't win.
I think it depends how the question is phrased, albeit a confident 'Windows 96!' reply to 'What version of Windows is installed?' at work tended to result in the desk receiving a Glasgow Kiss *LOL*
I think that summarises my observations and thoughts on the subject, and a LUG is always a complex mix of more- and less-experienced individuals, but we should all unite in the sharing of knowledge, and improving the profile of an operating system which is traditionally feared by many...
Agreed, there can be a perception of 'elitism' so those of us who know less should IMHO be prepared to learn.
Julian -- “The great tragedy of Science — the slaying of a beautiful hypothesis by an ugly fact.” ― Thomas Henry Huxley -- The Mailing List for the Devon & Cornwall LUG https://mailman.dcglug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq