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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 04/08/13 10:28, Grant Phillips-Sewell wrote: > On Aug 4, 2013 10:14 AM, "Martijn Grooten" > <dcglug@xxxxxxxxxxxxxxxxxx> wrote: >> >> On Sun, 4 Aug 2013, bad apple wrote: >>>> >>>> So before I go and look into reflashing it, I'll go and >>>> complain to Vodafone. They should be obliged to fix it, or >>>> give me a new phone. >>> >>> >>> Haha, good luck with that (read the small print). >> >> >> I don't care about the small print, I care about the law, which >> says that In practice most "small print" enumerates what the writer would like the law to be. Which can have very little in common with what the law actually says. > if you purchase something that stops functioning properly earlier > than you have reason to expect, it's up to the seller to fix it, or > provide you with a new item. Or to refund your money, so you can take your business elsewhere. >> >> Flashing the device may void this implicit warranty and seeing as >> I'm not > yet sure it's not some kind of hardware issue, I'm going to try and > get it fixed first. I can always flash it should that fail. >> >> Martijn. >> > > I love it when shops then start saying "you'll have to take it up > with the manufacturers under their warranty" - no love, I'll take > it up with you under the Sale of Goods Act, thank you. A manufacturer's warranty is additional to the seller's legal obligations. (Even if they are the same entity.) In theory you should only need to use this if the seller no longer exists or the warranty covers a longer time than the seller's obligations. The only real loophole is being able to claim that software is neither a "good" or a "service", thus outside the scope of the legislation. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with undefined - http://www.enigmail.net/ iEYEARECAAYFAlH+X2kACgkQsoRLMhsZpFdpbACfbVAYubAJMj8zckz3i4FYAkYs S84An20AZ5x/JlXLD/rbnOI9Eeb7f0Q3 =OxMs -----END PGP SIGNATURE----- -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq