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On 02/03/11 20:28, Kevin Lucas wrote:
This is from a scammed user from last year <quote> Kev Do you know anything about an outfit called TEAM VIEW? Every time my machine crashes I am invited to tick a few boxes on a pop-up. Sometimes I tick the boxes, sometimes I don't. I thought that responses went to MicroSoft who sat on them. We receive telephone calls quite often, I am sure that they are from India, offering to put things right. i now think that these calls come a day or two after I have click the report button. This afternoon I asked them a few questions. They are called Team View 5 and they seemed to be leading me towards getting software from them.When I was asked to click on RUN on a download box I felt it unsafe to proceed further and backed out. Are they genuine or are they selling anti virus software? How do they get these reports? </quote>
If it's what I think it is, TeamView, or TeamViewer as it's known isn't a scam app, it's like LogMeIn, GoToMyPC etc where it allows you to connect into a PC from another machine and remote control it for support purposes.
I use LogMeIn for this purpose, and although I've looked at TeamViewer I haven't really played with it much (although I understand they do a Linux compatible version which seems to include Wine).
However, that said, it's possible these these apps could be packaged up with other less legit things and people duped into installing them on their PCs.
So overall I'd say remote control apps aren't bad, but I'd be weary if I got a cold call asking me to install something.
Rob -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq