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Re: [LUG] Comical phone call. MS vs Linux & Malware.

 

 On 18/02/2011 20:53, Simon Waters wrote:
On 18/02/11 20:38, Kevin Lucas wrote:
He had to change all his Bank details and saved passwords for login as
after telling his Bank about his, ( and asking for the Money back),
which he got.
This is probably worth publicising. Since the credit card companies, and
banks, will suspend accounts eventually, particularly under public pressure.

BTs response to abusive calls from overseas was particular pathetic last
time I spoke to them, which consisted basically of "change your number"
or "block all overseas calls" ?! Welcome to the 21st century guys, you'd
think they'd have some more sophisticated scheme in place to deal with
abusive phone calls by now. Guess backward compatibility carries a huge
cost...

I think education is the way forward. The more people understand about what their computer *can* do, the more they'll understand about what some lying scammer *can't* do and will recognise blatant attempts to defraud them without going through the pain of expensive mistakes. In its' simplest form people need to understand the *only* company who will contact them about a virus being spread by their computer (or whatever other lie they come up with) is their ISP, and even then 99% certain to be an email not a phone call.

Julian

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