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On Sun, 07 Feb 2010 18:45:03 +0000 Paul Sutton wrote: > I agree, I like ubuntu, but before that I used debian, before that I > used suse, redhat and slackware. I tried caldera it failed to let me > log in :( Hehe... I installed the newest SuSE Enterprise in a virtual machine t'other day. I set all the authentication options (at install-time) to point to the College's Novell OES box(es). After installation it wouldn't let me log in, even with the local root password I setup. D'oh. Now completely pointless as I have figured out how to mount the various Netware shares on my laptop. It was an interesting journey. > I think what ever distro we put people on we need to make sure that > the new user has a text file with > > Distro name and version > kernel version > versions of various libraries > perhaps list of hardware > > that we as a lug member can compile for them > > or I am sure its possible to get all this info from a shell script > (any ideas) which can be run, and it dumps said info in to a file. I'm liking this idea... now all we need is a new thread discussing which language the script should be written in. :D (My vote: BASH or Python) > that way if they ever need help they can copy / paste the info from > that file in to an e-mail or something, so the person helping can > have an idea of where to start. > > it also helps you as you can keep a record on who has what installed, > so if you get called to help they haev a kind of personal file with > the info in. > > We need to help new users to help us to help them. We also need to help new users to help themselves. > A lot of people using windows will say they are using windows, hardly > helpful when that is usually XP , vista or Windows 7. To be fair, it isn't as much of a difference as it used to be. 9x vs NT-based was a much more interesting comparison - 2000, XP, Vista & 7 are all *very* similar under the hood. But your point is perfectly valid - sooooo many people don't know squat about what's in front of them. Ahh, if only the "European Computer Driving License" was just that... something that gave people the understanding and experience they need to actually use a computer. Alas. Grant. -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html