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[LUG] UKFSN problems

 

Hi All

I've got a broadband account with UKFSN. They are retailers for EntaNet.

EntaNet notified me that they would be upgrading to 21CN last Monday and that 
this would mean a downtime of 10 minutes.

The connection went down for around 30 hours. You can't phone UkFSN and 
EntaNet's technical support was poor. They said it was a problem with BT at 
the exchange, which may well be true.

Today my connection went dead again. Can't get through to UkFSN. EntaNet 
contacted BT who said that I had been online today (this morning; I had) and 
the problem was resolved. It was only when I phoned again (this time using 
their wholesale broadband freephone line 0800 804 8041 - they put you through) 
that they realised that it was a second fault that I talking about.

Still no connection. Has anyone experienced similar problems?

Can anyone recommend a better provider? Virgin Media say they can provide me 
with a fibre connection. Has anyone any experience of this? I would really like 
to ditch those incompetent wasters at BT.

Incidentally, I had lots of fun setting up an Acer Aspire One netbook as a 
mobile gateway, forwarding my server traffic through it, and using it as a 
gateway for the home network. In the process I found that the last Ubuntu 
kernel upgrade has broken the eth0 driver. I also had to route round my ISP's 
SMPT so I could send email. So I have a nest of routing modifications, DNS 
resolver mods, NAT etc.

Thanks

D

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