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Henry Bremridge wrote: > On Fri, Aug 01, 2008 at 03:42:27PM +0100, Robin Cornelius wrote: > >> On Fri, Aug 1, 2008 at 3:34 PM, Henry Bremridge >> >>> Quote >>> >>> Hello Henry >>> >>> Thank you for your feedback. >>> >>> Unfortunately, HSBCnet does not fully support Firefox at present, you may refer >>> to the `Getting Started' guide under `Useful Links' on the post logon page to >>> view the `Minimum System Requirements'. However, we do acknowledge and recognise >>> the growing market of alternative browsers and are currently investigating ways >>> to introduce the appropriate levels of support for Firefox. Whilst we do not yet >>> have a confirmed date for this support we have kept a record of your details and >>> will keep you informed of any developments in this regard. >>> >>> Your comments are extremely valuable in assisting us to understand your needs >>> and we would welcome any other proposals you have on improving the HSBCnet >>> service. >>> >>> >> I would be very interested to know how they *Support* Internet >> Explorer? and as changing the use agent allows other browsers to >> connect perfectly, why they are clearly discriminating and not >> supporting in anyway. >> >> > > Changing the use agent has no effect: it seems to be a problem with a > reauthentication using their onetime key pad. (Basically because this is the > Corporate Banking system they seem to have tougher security controls than the > personal: so not only do you have to log in to use the system you also have to > relog in to eg approve a payment. Needless to say the overall system prevents one > person from both preparing a payment and approving it). > > Supporting I/E seems to be a misnomer. The minimum specs are: > - Microsoft 98 and above (Vista is not mentioned) > - Microsoft Java Machine > > I have called them before on this and each time I get the same response: please > ensure your machine complies with the minimum specs. > > Last night at the meeting I was advised that Fedora and Firefox have no problems. > Debian and Ubuntu (tried both) will not work. Very irritating but then HSBC are > however improving slowly: as of 3 months ago I could not log into their corporate > system at all, now I can log in but cannot approve a payment. > > > The minimum spec requires "Windows 98 or better" well, GNU/Linux IS better than Windows 98... so you do meet the requirement there... -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html