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paul sutton wrote: > Problem is with this is support, colleges still teach windows because > they use the industry standard argument, if you start shipping Linux > then your entire tech department will need training in fixing Linux > problems, with windows it's simpler, click start, control panel > etc, with Linux as you know it's not that simple, what window manager > are you using, you need to be root for this, etc etc. I am > currently doing a course on Linux with manpower it's looking at the > shell, environment and there are lots of commands just to manipulate the > history, > > People will want to phone tech support up and aslk questions and expect > answers, as to why something does not work, Manufacturers won't ship > os less pcs because of the piracy issue, however smaller shops may be > able to do something like this, > > Paul Out of personal experiance this isn't too much of an issue, most tech support people know what is on their customers PC's (they generally built them) or can find out easily enough. It's all a case of asking the right questions to get the right answers. User: I can't print Admin: From which application ? User: Writer Admin: Can you tell me exactly what happens ? User then proceeds to tell you the problem, generally uncovering the underlying PICNIC issue. GNU/Linux does not take much looking after once it's setup right, the trick is to get it to a point where it's setup right and not to give your average user more rights than they need. Neil -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html