Re: [LUG] UKLinux

[Richard Brown <rich@xxxxxxxxxxxxxxxxxxxx>]

Hi Simon

I am glad that you have had no real problems with them. I have not 
heard from them in months despite several emails sent. The only time I 
have heard from them is to get payment for the website!

In the course of my recent business with them I had to write a 'harsh' 
email and I ended up with a harsh response. Not good customer service! 
To be honest they didn't really give me any advice then and just fobbed 
me off with a "we don't deal with outside programmes" and your script 
is broke.

I don't know what they do all day long and maybe I am judging them 
unfairly but I have to admit that I promptly wrote an email to Phone 
Coop who provude the dial-up access and asked how much to transfer!

In the meantime I am still stuck. But that is for a different email!

Rich
www.littlebigfoot.org.uk
"How beautiful on the mountains are the feet of the messenger bringing 
good news." Isaiah 52 v 7 (The Message)

On 4 Oct 2004, at 20:04, Simon Gilpin wrote:

> On Monday 04 October 2004 18:12, Richard Brown wrote:
> > Hi
> >
> > Does anybody else use the above ISP? I am having increasing difficulty
> > in getting any response to my emails.
>
> I have had a "free" account with uklinux for years, the only problem I 
> have
> had recently was aknowledged and sorted very promptly.  If it is a 
> problem
> affecting many users the explanation can usually be found on their 
> status
> page.
>
> When they first started out, Linux users were a bit thinner on the 
> ground, and
> they were a welcome haven.  I don't know what their current politics 
> are, but
> then what about all the other ISPs?
>
> To me it is just a reliable service.
>
> Simon.
>
>
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