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Software liability Re: [LUG] No decent WYSIWYG editor for Web; Usea content management system



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Mark Evans wrote:
>
> There's also the "no support" FUD.

Kind of dead since IBM moved over into Linux wholesale. There are still
a few people who naively think that the big software companies have the
full source code used in all the products they sell, and groups of
experts in each sitting around with nothing to do but fix the bugs they
find, most people who work, or have worked, in the industry are a tad
more realistic.

> Read a few Microsoft EULA and see how
> much support they offer you... Some stuff running ontop of Microsoft
> even goes as far as saying "you must apply this patch/service pack in
> order for our product to work, but if it breaks anything don't blame
> us".

This is true of the GPL as well, all shrink wrap, and mass distribution
software will disclaim all liability possible under the law. It is the
only viable model.

Heck the terms and conditions for my ISP disclaim all liability for
everything, about the only obligation in the T&C is that I pay them, so
the software isn't so different from other mass consumer goods.

There is that little question on professional indemnity applications
about "do you provide software", so presumably this has some effect on
the premiums, I'm guessing it doesn't put them down ;-)

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