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On 14/11/2019 15:17, Giles Coochey wrote: > > On 14/11/2019 14:55, Neil wrote: >> Recently I upgraded both my desktop computer and my laptop to MX 19. >> All went very well. I used the same USB stick for both, so all >> profiles were identical. Why am I saying this? >> >> I have several email accounts in use on TBird. Today one of them, also >> named accounts, was not receiving mail on the desk top computer. The >> others accounts were fine. When I checked I found that, just on that >> one account, the subscribe list was empty. I tried refresh and a few >> other ideas, but it remained empty. This was obviously the reason for >> no new emails appearing. >> >> Just as a check I logged on to the laptop and ran TBird. Perfect, >> everything working as expected. The subscribe list on accounts was >> fine, and all the other were fine too. Some new emails appeared on >> accounts, which had not turned up on the desktop. >> >> What baffles me is that the two machines should have the same set up >> for TBird. Yet one is working properly, and the other one has a problem. >> >> Computers!! Great when they are working properly, >> >> Neil >> > I've been using Thunderbird for quite some time, and these oddities > sometimes happen to me, it seems that Thunderbird can sometimes leave > it's "cache" of emails in an inconsistent state, and the effects of that > seem to manifest themselves in strange ways, every so often I find I > have to wipe my Thunderbird and re-sync the entire mailbox - thankfully > I'm using IMAPS (dovecot), and serverside (sieve) rules for mail filing, > but there are still quite a few steps to set it all up again. I am yet > to find a proper mail client that I'm completely happy with. Oh same here - happens mostly on my main (linux) workstation and mostly on this email account. It's usually after a reboot and checking the folder for this mailing list actually, which is a big ol' folder. Thunderbird will sit and think for a bit, I'll realise all of the other folders for the same account are empty and that's the end of that basically. I just nuke the account from Thunderbird and recreate, let it sync again and all is well. Happens maybe once every year or two perhaps, at most? I look after a lot of Thunderbirds for a lot of people and it doesn't ever effect the majority of them - I _think_ it hits people with multiple email accounts and lots of extra configuration, mailing list subscriptions, rules and antispam, etc more than regular users which kind of makes sense. I don't know if I've ever seen this issue on a typical end user machine running Windows with just one or two gmail work accounts plugged come to think of it. Good old Thunderbird has never really let me down though so I'm more than happy to put up with the occasional glitch. Compared to the horrors of Outlook especially :| Neil your original problem is quite possibly the troublesome system not authenticating with the server properly - check deep in the Thunderbird settings, you probably know where to look by now. Everything is complicated these days so you might have an OAuth token not negotiated properly for example. -- The Mailing List for the Devon & Cornwall LUG https://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq