D&C GLug - Home Page

[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]

Re: [LUG] Thunderbird

 

On 14/11/2019 15:17, Giles Coochey wrote:
> 
> On 14/11/2019 14:55, Neil wrote:
>> Recently I upgraded both my desktop computer and my laptop to MX 19. 
>> All went very well. I used the same USB stick for both, so all 
>> profiles were identical. Why am I saying this?
>>
>> I have several email accounts in use on TBird. Today one of them, also 
>> named accounts, was not receiving mail on the desk top computer. The 
>> others accounts were fine. When I checked I found that, just on that 
>> one account, the subscribe list was empty. I tried refresh and a few 
>> other ideas, but it remained empty. This was obviously the reason for 
>> no new emails appearing.
>>
>> Just as a check I logged on to the laptop and ran TBird. Perfect, 
>> everything working as expected. The subscribe list on accounts was 
>> fine, and all the other were fine too. Some new emails appeared on 
>> accounts, which had not turned up on the desktop.
>>
>> What baffles me is that the two machines should have the same set up 
>> for TBird. Yet one is working properly, and the other one has a problem.
>>
>> Computers!! Great when they are working properly,
>>
>> Neil
>>
> I've been using Thunderbird for quite some time, and these oddities 
> sometimes happen to me, it seems that Thunderbird can sometimes leave 
> it's "cache" of emails in an inconsistent state, and the effects of that 
> seem to manifest themselves in strange ways, every so often I find I 
> have to wipe my Thunderbird and re-sync the entire mailbox - thankfully 
> I'm using IMAPS (dovecot), and serverside (sieve) rules for mail filing, 
> but there are still quite a few steps to set it all up again. I am yet 
> to find a proper mail client that I'm completely happy with.

Oh same here - happens mostly on my main (linux) workstation and mostly 
on this email account. It's usually after a reboot and checking the 
folder for this mailing list actually, which is a big ol' folder. 
Thunderbird will sit and think for a bit, I'll realise all of the other 
folders for the same account are empty and that's the end of that 
basically. I just nuke the account from Thunderbird and recreate, let it 
sync again and all is well. Happens maybe once every year or two 
perhaps, at most?

I look after a lot of Thunderbirds for a lot of people and it doesn't 
ever effect the majority of them - I _think_ it hits people with 
multiple email accounts and lots of extra configuration, mailing list 
subscriptions, rules and antispam, etc more than regular users which 
kind of makes sense. I don't know if I've ever seen this issue on a 
typical end user machine running Windows with just one or two gmail work 
accounts plugged come to think of it.

Good old Thunderbird has never really let me down though so I'm more 
than happy to put up with the occasional glitch. Compared to the horrors 
of Outlook especially :|

Neil your original problem is quite possibly the troublesome system not 
authenticating with the server properly - check deep in the Thunderbird 
settings, you probably know where to look by now. Everything is 
complicated these days so you might have an OAuth token not negotiated 
properly for example.


-- 
The Mailing List for the Devon & Cornwall LUG
https://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/listfaq