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On Tue, 26 Jan 2016 15:58:23 +0000 Ben Whorwood <ml-devcornlinuxgrp@xxxxxxxxxx> wrote: > Do you know the make and model of the laptop (usually on a sticker on > the bottom plus other branding on the case)? Could do some checking > before hand for similar issues or where the hardware / software > switches are. It was a laptop I bought for her as a present back in July 2012. It came with no OS, and I installed Xubuntu on it. It was a Zoostorm, but I can't remember the model. It has never had Windows on it. > > I've sometimes had wireless cards not work under certain operating > systems under certain conditions. If you boot up to a reliable > operating system (e.g. Debian live) as a fixed point you can then > quickly ascertain whether it is likely a hardware fault or something > else without having to fight the barrage of software installed > (wanted or not) as the primary operating system. I will often do this > as, if having to work on a Windows machine, you can have booted *nix > and fixed / found the source of the issue before the bloatware would > have given you a login prompt. > > You can also then also send debug information captured from known and > trusted tools which should help to get more answers (especially from > this list, rather than fault codes from Windows event viewer or > similar). > I think I will first wait and see if it works over here. I suspect some trouble with her wifi provider. She lives on a farm out in the wilds a bit. She has had some problems on occasions. Neil -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq