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I would prepare a bootable live operating system as well so you can quickly rule out software configuration or driver issues.
On 26/01/16 09:07, Neil Winchurst wrote:
On Mon, 25 Jan 2016 19:23:47 +0000 Eion MacDonald <eionmac@xxxxxxxxxxxxxx> wrote:Ensure she has not turned wifi off IN either software OR by hardware switch on computer. Check both! I understand the pain of the remark "From bitter experience: make sure she has not turned wifi off" as usually I turn off wifi by hardware in house, but forgot when at a conference so was frustrated in not not being able to enable wifi. Note you may need her router MAC key as well as her WiFI broadcast name (or yours at your place) and security type and passwordWhen she brings her computer here, as I said, a quick test using my wifi will make sure if it is working on her laptop. If not, then how do I turn it back on in her computer? Or should it just search automatically? I guess I will have more relevant questions once I jave made the test, Neil
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