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Rob Beard wrote: > Gordon Henderson wrote: > >> On Fri, 19 Jun 2009, jon.davey@xxxxxxxxxxxxxx wrote: >> >> >> >>> I got fed up with Pipex and switched to BT. It turns out I might have been a >>> bit haisty. The phone wasn't working, which I blamed them for but when I >>> switched a BT engineer came and pulled some strange thing out of the socket >>> that was causing the problem. Also when I was talking to the sales guy about >>> the service he told me in no uncertian terms that I would have some web >>> space. Turns out I don't. Which I was supprised and dissapointed about. >>> Why don't BT offer this? All other ISP's do, don't they? >>> >>> >> By far the best solution, although not the cheapest is to separate your >> email and web requirements from your connectivity ISP. >> >> Register your own domain, then you can chop & change connectivity ISPs at >> the drop of a hat - as long as you don't do anything as foolish as sigh up >> with one which a 1-year (or more!) contract!! >> >> >> > I'd agree with that. I have an account with Heart Internet > (www.heartinternet.co.uk) and they seem fine. Costs me about £35 a year > for 5GB web space and 30GB bandwidth (although I never use anything like > that). That includes 1000 e-mail mailboxes (actual individual > mailboxes), again I don't use anything close to that and the domain cost > about £2. Been with them about 4 years now and not had any problems. > >> Jsut remember - BT may supply the copper and run the wholesale network but >> you then have a choice of over 100 connectivity ISPs to choose from - as >> well as the rather smaller number of LLU operators. BT Retail is just one >> of those 100+ ISPs who make use of the BTW network. (and one of the poorer >> ones IMO) >> >> > Yes I'd agree with that. I have BT Broadband and to be honest it isn't > that great. I do get near to the full speed that my line will support > (about 7 Meg) most of the time but they do seem to throttle lots of > things. The only reason I have them is because it was free (my mum > works for BT and has passed the free BT Broadband and free BT Vision on > to me, although saying that BT have billed me for the BT Broadband!). > > I'd say to be honest, avoid BT Broadband with a 10 foot barge pole, > especially with their habit of forcing customers into long contracts. > > Rob > Talking of long contracts, I just got off the phone with Sky who seemed to think I owed them £230 odd quid Seems when I move out of a former address 18 months ago their billing system didn't recognise my cancellation and kept on charging me After making it clear that I would pay the bill on the day that Satan comes to work on ice skates they put me through to a gentlemen who actually DID Seem to know what he was talking about. Apparently the agent who took my cancellation 18 months back cancelled my Sky package but didnt cancel the Sky+ monthly charge which proceeded to build up and up They finally agree it was their own screwup and wiped the slate clean Glad I stood my ground -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html