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> They'll say that over 95% of their customers are happy, so supporting the > remaining number is the hard bit They'll be the ones who have connections that BT haven't messed around with yet. My connection was fine until this outage, sorry, scheduled upgrade. I was a happy customer. Now I'm an unhappy one. If they had dealt with me better I would still be a happy customer. If they refunded me a reasonable amount I would stay a customer. > > With little to distinguish between > > the services you are left with price. I'm paying around £25 /month for a > > landline I hardly use (except to call ISPs when the net is down!) and > > another £20 /month for my EntaNet account. > > Why are you paying BT £25 a month? (I'm guessing your on "Option 3" or > whatever they call it these days) > > If so, see if you can reduce it to the bare minimum - I pay BT £10.50 a > month (going up in April )-: and all incoming calls come in via BT, but > outgoing are via VoIP. (Actually, I pay extra for incoming caller ID, but > I think that's 75p a month) Thanks. I'll look into that. > That's basically my experience too - once they'r eon the case, things will > progress - it's just getting over that initial hurdle, going through (or > pretending to) their dummy scripts and so on, pushing for a resolution. I > have a fault on my own line, but it's so intermittent, that when the last > time I tried to get it fixed, I eventualyl gave up as by the time they got > round to it, the "fault" had cleared itself. (It's a bad connection and > onl manifests itself after about 3 weeks of dry, warm weather - so living > in the 2nd wettest town in Devon, that's rare!) Intermittent faults are always the worst. I once had an apparent software bug that only manifested itself on a Tuesday after a bank holiday weekend. I eventually (3rd bank holiday) tracked it down to a charging resistor on a Nicad battery. It was the wrong value, so used to discharge the battery, but only slowly enough if left switched off for 3 days in a row. Moral :- take more time off. > There are mobile devices with rs232 links which will save the hassle of > using an extra PC - they may only be limited to GPRS speeds though. The Gumstix http://www.gumstix.com/ is a little ARM based embedded SBC. Too expensive to choose for this sort of thing, unless you happen to have one lying about, which I do. > Good luck! > > Gordon Thanks! > > > > On Thursday 12 February 2009 22:11:08 Gordon Henderson wrote: > >> On Thu, 12 Feb 2009, Shaun Orchard wrote: > >>> In Cornwall it's even worse. > >>> > >>> The few exchanges that have been unbundled (the major towns as usual) > >>> are done by the rubbish pile them high outfits, like Tiscali/AOL/CPW, > >>> and a few by Sky/Easynet (the one of two LLU providers I'd actually > >>> consider moving to). I think Be (the other one) are in Saltash only. > >>> > >>> My own exchange doesn't have any LLU either. Fortunately my exchange > >>> does have a WBC date (which doesn't appear to be very many in Cornwall) > >>> in the very distant future (!) > >> > >> More than mines got! (Buckfastleigh) No target date, nothing. > >> > >> But I always wondered if BT just hate us for the Wi-Fi project we ran.. > >> > >> Gordon > > > > -- > > The Mailing List for the Devon & Cornwall LUG > > http://mailman.dclug.org.uk/listinfo/list > > FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html