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On 25/11/2013 15:44, Rob Beard wrote: > > > On 25/11/2013 14:43, Eion MacDonald wrote: >> >> Dear folk, 20131125 >> Tried to help a neighbour with MS Office /email problems yesterday. >> 1.Put him onto LibreOffice to sort out his reading emails .doc and .docx >> attachments. >> Now need to remove from his computer the copy of MS Office 2013 trial >> version he downloaded, I can >> find instructions for that, but I have never removed a downloaded MS >> Office before. >> >> Any kind help or points appreciated. >> >> He had downloaded MS Office 2013 so he could read .docx attachments sent >> to him which are not readable in his ACER provided >> MS Office 2010 Starter a reduced Word/Excel very basis set up, (a free >> attempt by MS to compete with OpenOffice from 2009 to 2010 now >> discontinued) >> > > Actually Office 2010 starter was a paid for product, I believe only > available to OEMs, he might have had it bunged in when he bought the > machine. > >> 2. MS Office 2013 trial also placed BING BAR in ALL browsers and also >> installed BING and Skype. >> 3. Having got him off MS onto LibreOffice, I want to remove the Bing >> stuff and he also wants all MS office stuff removed. >> I find MS Office 2013 has rendered the MS Office 2010 folder blank, but >> his old MS Office 2010 Starter works from shortcuts in task bar. >> I am confused. >> >> Any help appreciated. >> > > Is it Windows 7? > > If so (god knows if it's the same in Windows 8), I'd start by looking in > the Control Panel for Programs and Features (formally known as > Add/Remove Programs, I think it changed in Vista). > > You'll probably find Office 2013 and the Bing stuff is in there. > > Failing that, this might help: > > http://support.microsoft.com/kb/2739501 > > Rob > Thanks. Update on what I saw. 1 Windows 7. 2.Yes, his computer supplier put MS Office starter on machine as 'an advert supported and thus free version' but with also with a full copy of Office 2010 trial; which he never used. 3. I had found the link http://support.microsoft.com/kb/2739501 But was wondering if anyone on LUG had used it? 4. In control panel I saw three versions of MS Office: starter 2010, MS Office 2010 ( I assume the trial version) and MS Office 2013. >From some browsing I see many problems to get rid of this lot, hence request if anyone had experience. 5. I did not check Bing stuff, but on my own Win 7 machine there are two set ups: Bing Bar and BING both inactivated from starting in my CCleaner start up, but loaded to avoid 'nagging; on Windows updates. I had not checked his program list for Bing bar, but found it impossible from inside Google Chrome's settings to remove or dis-activate. Except that if I started his Chrome by 'run as administrator' the Bing bar and its load of adverts disappeared thus confirming it was a software add in which was invisible. 6. Any help appreciated if anyone has used this. I assume someone may have used the fix-it to get the pre-loaded MS Office stuff off a bought machine before loading a Linux set up or dual booting. -- regards Eion MacDonald -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq