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> I'm sorry what staff? Last time I worked in PC manufacturing plant (1995) > almost everything was automated - the os is installed and the only human > intervention is if there is something wrong - very very rare. The packing is > automated and its near posting time before a human gets near. > Have look at the Dell web site and ask yourself can your really charge Â150 > for a, what 2 or 3 minute image install, when you can choose a thousand > different parameters for your build at 'cost'. The staff who talk to you on the phone when you call Dell with a problem with your computer. I called Dell in the US recently with a desktop, and was able to speak to someone knowledgeable about Ubuntu, because I have ProSupport. For the consumer laptops, those people are required too, and they don't exist presently. -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq