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Re: [LUG] Thunderbird

 

Julian Hall wrote:
> Neil Winchurst wrote:
>   
>> I am using IMAP by the way.
>>
>> Do I have to delete the account on TB and start again or is there an 
>> easier way please?
>>   
>>     
> My university account allowed IMAP and occasionally I had the same 
> trouble - also using TB.  Normally it was their end, in that they'd told 
> me the email server name had changed, but neglected to mention they'd 
> enabled SSL.. or something equally stupid.  I also had several occasions 
> where the main mail server had crashed and when it came back up they 
> forgot to reset the IMAP server as well - giving exactly the symptoms 
> you're having, ie ability to logon through the web but not IMAP.  I 
> would ask your ISP if they have;
>
> a) Rebooted the mail server, but omitted the IMAP server?  I doubt 
> you'll get an honest 'whoops!' but it may mysteriously start working :)
> b) Enabled/disabled SSL?
> c) Changed the username format?
> d) Erased/changed your individual account password - even if in error?
>
> e) If none of the above ask them to log in to your account *via IMAP* 
> themselves - if they can ask them to detail the EXACT settings they 
> used; if they can't ask them to fix it).
>
> Kind regards,
>
> Julian
>
>   
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>
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>   
happened to me 2 weeks ago tyskila (mispelt) just dropped my password 
and i had to reset with them,whether it is linked or not i now have the 
same problem with my account so 5 days no internet.
but at least they admit its there server.alex the noob

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