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Re: [LUG] BT Total Broadband (OT?)

 

John Hansen wrote:
> Last month I changed from BT Business Broadband to BT Total Broadband as 
> it appeared to
> give more facilities like WIFI. However it has been a great 
> disappointment. The speed was
> 1.2-1.5 Mbps and is now only 700-750 Kbps and then I get hundreds of 
> spam messages in
> BT Yahoo a service I did not ask for.
>
> I had a call from a chap who appeared to be based in India who wants me 
> to check various
> matters rather than he checking connections. All very unsatisfactory!
>
> Is there perhaps someone with BT inside knowledge who can assure me that 
> the drop of speed
> is not BT policy on the basis that private users don't need a speedy 
> connection.
>
> John
>
>   
Since I wrote the above I have found on the BT webpages relating to 
speedtest
the following advice: "Your configured download throughput speed for 
this service
is 750k"
I have therefore today written again to BT expressing my dissatisfaction 
with the
BT Total Broadband package.


John

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