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On Tue, 2007-11-20 at 12:12 +0000, Robin Cornelius wrote: > Physical service good, customer service has been piped to /dev/null There seemed to be a change after Thus took them over. > I have had numerous accounting and billing issues. The good news is > one of these issues with someone i know they are not paying *anything* > for a full service for nearly 12 months. They have dropped off demons > accounting system but not off there service. I have just got them to send invoices at the third attempt. They did not charge for broadband for some months. My web pages were down a few days while they moved everything across to a new server system. Occasionally there is a bounced email. Their web pages are crap. The first time I had a problem they took me through a routine which ended with me rebooting my router even though it was not their free one. Their Internet service is good which was the subject of the thread. I am paying the same as I did when I first started with them years ago. -- james kilty http://www.kilty.demon.co.uk -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html