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Re: [LUG] Issue with Newnet - Can ISP's change service once you have paid ?

 

On Mon, 2007-11-19 at 18:05 +0000, Rob Beard wrote:

>   UKFSN would give you 30GB peak and 300GB off peak for £19.99 a month 
> and you don't have to pay up front to get them prices.
I have just looked up the Demon Internet limits for a home office
account. I have downloaded several distros over the last few weeks with
no problems. The theoretical bandwidth is 8MB/s but at the end of a long
country line, I am lucky to get a steady 240Mb/s at best. I have *never*
had problems with Demon and they *always* answer phone calls and are
very helpful, though on occasion the Indian voice is a little difficult
to understand or get clear on my problem (permissions on web pages
once). Emails take a day or two. The restrictions below do not apply to
business customers.

"THUS will continually measure the performance of our broadband network
and take steps to restrict the download speeds of very heavy users
during peak periods, should their activities significantly contribute
towards the risk of reduced speeds being experienced by the majority of
our broadband customers. The peak period is currently 9am to 11pm. The
peak period may be subject to change dependent on usage patterns across
the network.

All users will be monitored on a continuous basis. Only customers that
consistently download exceptionally large amounts of data over a rolling
30 day period will be affected by the THUS FUP. This is currently
defined as per the limits detailed below, although THUS reserves the
right to amend these limits.

Permitted data download over rolling period of 30 consecutive days

      * Home 8000 - 50GB of total data download. (£17.99/m +VAT)
      * HomeOffice 8000 - 60GB of total data download."(£22.99/m +VAT
        includes homepages)
-- 
james kilty
http://www.kilty.demon.co.uk


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