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> There is a number on the back of the envelope > > CDX10-59664 > > Before I start does that look sort of right? The code will consist of groups of letters and numbers separated by hyphens eg: K5T5Y-P555P-FHETH-678KK-RIFH5-QQQFF and will be on a shiny label somewhere, possibly on the side of your PC somewhere. -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html