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Re: [LUG] Moving to new ISP

 

Julian Hall wrote:
> When I worked for Virgin [1] all broadband customers had two connections 
> configured our end.  The main broadband connection and the same uid/pwd 
> on the dialup servers for two reasons;
> 
> 1.  Fairly obvious.  We could email them prior to setup to confirm any 
> details or explain any delays.  Occasionally to say 'Yes it is working 
> on X number... oh you wanted it on Y?  You gave us X.. that will mean a 
> delay I'm sorry..' Anyway, it'll all come out in the wash :)
> 2.  If it went belly-up post-activation they could all use their dialup 
> details to contact us.
> 
> It seems a very common sense arrangement to me and if other ISPs don't 
> do it I'd be inclined to ask why.
> 

Yep, that is a good idea.  I still keep my old Freeserve dialup account 
active just in case my ADSL goes for some reason (last time it was a BT 
error - they disconnected my line and connected someone elses instead!)

Rob

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