[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]
Julian Hall wrote: > When I worked for Virgin [1] all broadband customers had two connections > configured our end. The main broadband connection and the same uid/pwd > on the dialup servers for two reasons; > > 1. Fairly obvious. We could email them prior to setup to confirm any > details or explain any delays. Occasionally to say 'Yes it is working > on X number... oh you wanted it on Y? You gave us X.. that will mean a > delay I'm sorry..' Anyway, it'll all come out in the wash :) > 2. If it went belly-up post-activation they could all use their dialup > details to contact us. > > It seems a very common sense arrangement to me and if other ISPs don't > do it I'd be inclined to ask why. > Yep, that is a good idea. I still keep my old Freeserve dialup account active just in case my ADSL goes for some reason (last time it was a BT error - they disconnected my line and connected someone elses instead!) Rob -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html