[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]
Thanks,
What a nightmare it has been leaving TT.
I will have to be placed back down to broadband before being upgraded back to fibre.
Zen said my area won't reach the faster 76Mb speed and that I would need to remain on the basic package.
So if that is the case how could talktalk charge me for their large package for the last two years if the service was unavailable in my area?
I presume I won't get a refund on all those months that I had paid Â10 extra.
Any suggestions on how to get a refund excepted but I highly doubt it would ever happen.
Paid my first Zen bill, happy to be on my way to a new service provider.
Cheers for your assistance folks
On 09/02/15 12:25, Daniel Robinson wrote:
So TalkTalk are correct in saying there isn't a Mac code, how do I switch providers now?Daniel
I'd imagine that Zen will be familiar with the problem. Give them a ring and they'll tell you what to do.
At worst, you'll need to close your TalkTalk account, open a new Zen one and suffer the delays involved.
--
The Mailing List for the Devon & Cornwall LUG
http://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/listfaq
-- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq