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Hah - I drifted away from SSD in that last bit. I have no idea what anyone does to retrieve data from a broken SSD, ignore me. On Mon, 8 Feb 2021 at 17:15, John PNZ <jh.pcgb@xxxxxxxxx> wrote: > > Hi Aaron, > > I've had a couple of PCSpecialist laptops in the past few years, their > repair centre is competent but you're quite right about not getting a > backup. They're a useful supplier though. > > I've yet to find any local laptop specialists that will do anything to > a laptop for less that £100. > > Cheapest - If you have access to another laptop, you could temporarily > put your SSD into it and see if it will boot from there. This probably > involves tinkering with the BIOS in the other laptop, you might prefer > not to do that. > > Next cheapest - If you have no interest in any data on the disk then > you can replace it, eBuyer sell 480GB SSDs for under £50 delivered. If > that doesn't clear your problem then you might end up with two working > disks and your data still usable on the original, and a laptop you can > send to the supplier for mending. You'll definitely know at that point > whether the problem is your drive or not. > > If your data is worth more than £100 to you, that's what a specialist > data recovery firm will charge to retrieve it for you from a damaged > SSD. You send it with maybe £50 and they'll tell you whether they can > help and they'll give you a firm quote. No local laptop specialist can > be trusted with a job like that, they're shopkeepers. I recover data > for neighbours but I'd not trust me to do it. What a data recovery > firm will do for £100 is try the drive and maybe it's okay anyway; > then they'll replace the interface board with a working one and see if > that gets it going; then they'll take the cover off and re-seat the > heads back into the parking bay, reseal the drive and try one last > time. Anything beyond that they'd charge a fortune. > > > > > > > > On Mon, 8 Feb 2021 at 16:03, maceion@xxxxxxxxx <maceion@xxxxxxxxx> wrote: > > > > On 08/02/2021 15:42, Sebastian wrote: > > > Dear Aaron, > > > > > >> I have had a pc specialist laptop for about 2 years, only got a 1 year > > >> full warranty, and don't fancy trying to package and send and argue > > >> with them to get it sorted, especially as they will format the drive > > >> without backing it up. > > >> > > >> Anyway the laptop no longer boots from the ssd and the bios doesn't > > >> even see a drive. > > > > > > Before you send the laptop off for repair, you may want to check that > > > the problem really is the drive and not something else. I would try > > > booting with a live OS image and seeing if a utility like lsblk, GNU > > > parted, or GNOME Disks sees the drive. > > > > > > If it does detect the SSD and it looks right (is of the right capacity, > > > has the right partitions etc.), you could try mounting it (you can do > > > that from within GNOME Disks) and seeing if your data is there. If you > > > are lucky enough to find all your data intact then you can move onto the > > > recovery stage! > > > > > > Unfortunately I don't think that is likely to be the case, but it's > > > worth a try, even if just to check that the BIOS detects the live image > > > from a USB drive or DVD. > > > > > > Best wishes (and good luck!), > > > > > > Sebastian > > > > > > -- > > > - Freenode: 'seabass' > > > - Matrix: '@seabass:chat.weho.st' > > > > > > > Question: Does your laptop have both a DVD drive and a USB connection? > > If BIOS will detect a Live Distro as DVD or USB. > > If so,I recommend as a first try to try to boot from in order: > > 1. DVD of Live Knoppix distro > > 2. USB of Live Knoppix distro > > It has good hardware detection and would enable you to 'lift' data to a > > separate USB connected hard disc as a back up. > > > > IF Live Knoppix starts, then the laptop hardware is OK , except for > > hard disc OS. Then if and only if , you have /home on a separate > > partition, you could restore by re-installing OS to see if it works. > > -- > > Regards > > Eion MacDonald > > > > -- > > The Mailing List for the Devon & Cornwall LUG > > https://mailman.dcglug.org.uk/listinfo/list > > FAQ: http://www.dcglug.org.uk/listfaq -- The Mailing List for the Devon & Cornwall LUG https://mailman.dcglug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq