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Re: [LUG] Laptop repair and ssd data recovery

 

On 08/02/2021 15:42, Sebastian wrote:
> Dear Aaron,
> 
>> I have had a pc specialist laptop for about 2 years, only got a 1 year
>> full warranty, and don't fancy trying to package and send and argue
>> with them to get it sorted, especially as they will format the drive
>> without backing it up.
>>
>> Anyway the laptop no longer boots from the ssd and the bios doesn't
>> even see a drive.
> 
> Before you send the laptop off for repair, you may want to check that
> the problem really is the drive and not something else. I would try
> booting with a live OS image and seeing if a utility like lsblk, GNU
> parted, or GNOME Disks sees the drive.
> 
> If it does detect the SSD and it looks right (is of the right capacity,
> has the right partitions etc.), you could try mounting it (you can do
> that from within GNOME Disks) and seeing if your data is there. If you
> are lucky enough to find all your data intact then you can move onto the
> recovery stage!
> 
> Unfortunately I don't think that is likely to be the case, but it's
> worth a try, even if just to check that the BIOS detects the live image
> from a USB drive or DVD.
> 
> Best wishes (and good luck!),
> 
> Sebastian
> 
> --
> - Freenode: 'seabass'
> - Matrix: '@seabass:chat.weho.st'
> 

Question: Does your laptop have both a DVD drive and a USB connection?
If BIOS will detect a Live Distro as DVD or USB.
If so,I recommend as a first try to try to boot from in order:
1.  DVD of Live Knoppix distro
2.  USB of Live Knoppix distro
It has good hardware detection and would enable you to 'lift' data to a
separate USB connected hard disc as a back up.

IF Live  Knoppix starts, then the laptop hardware is OK , except for
hard disc OS. Then if and only if , you have /home on a separate
partition, you could restore by re-installing OS to see if it works.
-- 
Regards
Eion MacDonald

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