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Re: [LUG] Ubuntu 20.04 lost network

 

On 23/07/2020 21:50, Mark Smith wrote:
> I have lost my network connections (Ethernet, WiFi and Bluetooth) on
> Ubuntu 20.04. I don't know what I did to lose them, but after a
> reboot, they had gone. There is no network icon in the system tray and
> in settings, there is no setting for WiFi and no connections in the
> network submenu.
>
> I can boot from a Live USB image and everything works well.
>
> So, from another answer I found, I backed up, then copied the
> netplanner, and NetworkManager files and directories from the Live USB
> to my computer. Rebooted into the "normal" Ubuntu environment and
> still nothing.
>
> I ran sudo lshw -C network and the output is:
>
> *-network UNCLAIMED      
>        description: Network controller
>        product: AR9485 Wireless Network Adapter
>        vendor: Qualcomm Atheros
>        physical id: 0
>        bus info: pci@0000:02:00.0
>        version: 01
>        width: 64 bits
>        clock: 33MHz
>        capabilities: pm msi pciexpress cap_list
>        configuration: latency=0
>        resources: memory:f7100000-f717ffff memory:f7180000-f718ffff
>   *-network UNCLAIMED
>        description: Ethernet controller
>        product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
>        vendor: Realtek Semiconductor Co., Ltd.
>        physical id: 0
>        bus info: pci@0000:03:00.0
>        version: 07
>        width: 64 bits
>        clock: 33MHz
>        capabilities: pm msi pciexpress msix vpd bus_master cap_list
>        configuration: latency=0
>        resources: ioport:d000(size=256) memory:f2104000-f2104fff
> memory:f2100000-f2103fff
> My NetworkManager.conf file is:
>
> [main]
> plugins=ifupdown,keyfile
>
> [ifupdown]
> managed=false
>
> [device]
> wifi.scan-rand-mac-address=no
> and my 01-network-manager-all.yamlfile is:
>
> # Let NetworkManager manage all devices on this system
> network:
>   version: 2
>   renderer: NetworkManager
> Using sudo nmcli gives:
>
> lo: unmanaged
>         "lo"
>         loopback (unknown), 00:00:00:00:00:00, sw, mtu 65536
>
> Use "nmcli device show" to get complete information about known
> devices and
> "nmcli connection show" to get an overview on active connection profiles.
>
> Consult nmcli(1) and nmcli-examples(7) manual pages for complete usage
> details.
> I don't have ifconfig (net-tools) installed.
>
> Running nm-applet brings up a greyed out system tray icon, but when I
> click that, the window that opens (showing the connections) is empty.
>
> Any help is greatly appreciated.
>
> Mark
-- 

Kind regards,

*Mark Smith*
juglugs.com <https://juglugs.com>

PGP fingerprint: FE57 FF27 C090 186C BFDE EF8B 9502 6421 F69F 0742


Update: I'm back online by just booting into an old kernel, 5.4.0-41
(5.4.0-40 works also), so something is borked in 5.4.0-42...

More data collected:

uname -a

Linux marks-linux-box 5.4.0-42-generic #46-Ubuntu SMP Fri Jul 10
00:24:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

dpkg -l linux-* | grep ii

ii  linux-base                                 4.5ubuntu3.1        
all          Linux image base package
ii  linux-firmware                             1.187.2             
all          Firmware for Linux kernel drivers
ii  linux-headers-5.4.0-40                     5.4.0-40.44         
all          Header files related to Linux kernel version 5.4.0
ii  linux-headers-5.4.0-40-generic             5.4.0-40.44         
amd64        Linux kernel headers for version 5.4.0 on 64 bit x86 SMP
ii  linux-headers-5.4.0-41                     5.4.0-41.45         
all          Header files related to Linux kernel version 5.4.0
ii  linux-headers-5.4.0-41-generic             5.4.0-41.45         
amd64        Linux kernel headers for version 5.4.0 on 64 bit x86 SMP
ii  linux-headers-5.4.0-42                     5.4.0-42.46         
all          Header files related to Linux kernel version 5.4.0
ii  linux-headers-5.4.0-42-generic             5.4.0-42.46         
amd64        Linux kernel headers for version 5.4.0 on 64 bit x86 SMP
ii  linux-image-5.4.0-40-generic               5.4.0-40.44         
amd64        Signed kernel image generic
ii  linux-image-5.4.0-41-generic               5.4.0-41.45         
amd64        Signed kernel image generic
ii  linux-image-unsigned-5.4.0-42-generic      5.4.0-42.46         
amd64        Linux kernel image for version 5.4.0 on 64 bit x86 SMP
ii  linux-libc-dev:amd64                       5.4.0-42.46         
amd64        Linux Kernel Headers for development
ii  linux-modules-5.4.0-40-generic             5.4.0-40.44         
amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
ii  linux-modules-5.4.0-41-generic             5.4.0-41.45         
amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
ii  linux-modules-5.4.0-42-generic             5.4.0-42.46         
amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
ii  linux-modules-extra-5.4.0-40-generic       5.4.0-40.44         
amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
ii  linux-modules-extra-5.4.0-41-generic       5.4.0-41.45         
amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
ii  linux-modules-nvidia-390-5.4.0-40-generic  5.4.0-40.44         
amd64        Linux kernel nvidia modules for version 5.4.0-40
ii  linux-modules-nvidia-390-5.4.0-41-generic  5.4.0-41.45         
amd64        Linux kernel nvidia modules for version 5.4.0-41
ii  linux-modules-nvidia-390-5.4.0-42-generic  5.4.0-42.46         
amd64        Linux kernel nvidia modules for version 5.4.0-42
ii  linux-modules-nvidia-390-generic-hwe-20.04 5.4.0-42.46         
amd64        Extra drivers for nvidia-390 for generic-hwe-20.04
ii  linux-sound-base                           1.0.25+dfsg-0ubuntu5
all          base package for ALSA and OSS sound systems



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