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Re: [LUG] OT: Email!

 
Hi All

The simplest answer is what sometimes escapes us! The op had simply clicked spam by mistake. He had sent his spam to delete on closing his outlook programme. So everytime he went to look there was nothing there. I asked him to leave his email app open and then sent him an email. Sure enough it was in spam!

Thanks for all the help though.

Rich


On 14 October 2016 at 17:58, Simon Waters <simon@xxxxxxxxxxxxxx> wrote:
How is the email sent?

Have you asked the admins for the servers involved what happened?

Email is fundamentally simple, but you'll waste a lot of time if you don't simply follow the email on its way.

If it goes from your PC to your email server, login to email server or ask the admin to login, and check logs see where it went. If it then went to BT's server and was accepted, then ask them what happened.

Well configured mail servers rarely lose email, so it may well be queued up waiting for some server to stop rejecting it.

As others note BT hasn't been great. They've outsourced it to various providers and their management of those 3rd parties use to be terrible. I hope they've improved since.




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Kind regards

Richard Brown
07747 343637
http://gucu.org.uk/

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