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On 19/07/16 07:05, Gordon Henderson wrote: > > Anyone here doing home (home office) IT support in Torbay/Torquay? I > have a friend who're being a bit whingy because I have said I am > deprecating POP-3 support when I next upgrade my systems and can > no-longer do home support for him anymore. > > All he needs is a bit of hand-holding when he screws his PC up and gets > his email setup - AND migrated to a new email provider. He has a .co.uk > domain and a few GB of email (and a website but he's less worried about > migrating that) > > I've tried to get him to migrate to IMAP (which I am supporting), but > he's reluctant - despite using multiple devices to access his email. > > Let me know and I'll put you in-touch. You will need to be properly > professional, and have proper insurance for this. You may need to go > on-site - he will not accept a bunch of geeks on a mailing list and if > his email goes down then so does his income. He's a fairly prominent > figure in his field and won't settle for a spotty geek. Can't (won't) help those who can't (won't) help themselves... POP vs IMAP is not a discussion I'm eager to relive yet again with another stubborn non-technical person. If he won't even listen to you, what chance is there? I wish him the best of luck. Maybe someone here is more patient than me. Cheers -- The Mailing List for the Devon & Cornwall LUG https://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq