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Re: [LUG] NTFS drive unmountable

 

Thanks bad

I'm not in the least offended and am grateful for the advice. (Any pain
from the advice would be minor compared with how I'd feel if I had (a)
lost data of real value, or (b) really needed to restore from a backup.)

Could you also pitch in with advice on a good method for backups for
home users? I am tempted by Spideroak - not least because it can mirror
to a local disc to get a faster restore speed (which also gives some
redundancy). What would you suggest for a typical home user who is not a
sysadmin and who is not running a full home network.

Phil

On 19/07/13 17:47, bad apple wrote:
> On 19/07/13 16:50, Philip Whateley wrote:
>> Hmm
>>
>> Still problems: intermittently slow to mount, then wouldn't mount then
>> would mount the drive but not the volume etc etc
>>
>> Took out USB at both ends and then plugged it back in again, it mounted
>> (and faster).
>>
>> So probably the lead. I'll try a new one but I'll also look at
>> replacement drive as SMART is detecting bad sectors. At lease I have a
>> fighting chance of copying off anything remotely useful.
>>
>> Many thanks
>>
>> Phil
>>
>
> Can't help but chime in here, particularly as I'm in the middle of
> recovering two destroyed external USB Mac drives dropped off by a DJ who
> has been a 'bit rough' with them.
>
> Once again (and not for the first time I note) you've been getting
> *really* bad advice from the list on this subject, who seem to have some
> kind of weakness against disk recovery. Disclaimer: I have done a LOT of
> disk recovery, and I'm good at it to the point where literally half of
> my mortgage was paid off by some epic recovery jobs in my not so distant
> past (failed RAID array holding £1m of architectural material, amongst
> others).
>
> First things first - backups are useless until you have tested
> restoration, as you've just found out. Only an imbecile (not picking on
> you Phil) doesn't test restoration from their backups regularly,
> especially if they're stupid enough to only have one, i.e., a half-assed
> "plug in an external USB disk every now and then and run some random
> tool". If anyone is still doing backups like this - and I expect 90%+ of
> those who even bother backing up in the first place fall into this camp
> - you're a moron, so stop it.
>
> When your disk goes south, the first thing you must do is stop randomly
> hammering it like a fool. Repeatedly re-plugging it, power-cycling it,
> hitting it with fdisk -l, remounting it, running badblocks (which
> ideally isn't supposed to be run standalone, but as part of fsck, etc)
> is obviously just stupid, for reasons I hopefully don't need to
> elaborate. Pro-tip: it just exacerbates the problem.
>
> Along with common sense, patience and experience, you will also need
> some tools to do this properly: a lot of free disk space,  linux
> (obviously) and I personally have a rather expensive write-blocker kit
> because all the read-only options in the world you can pass to mount
> still won't stop any OS touching the disk anyway - particularly the NTFS
> dirty flag, amongst others. Personally, I rip the troubled disk out of
> any enclosure first, as they simply compound any issues (particularly
> anything made by WD, the most useless external disk vendor who have ever
> existed) and hook up the on-disk SATA/SCSI/SAS/IDE/etc port to my write
> blocker, which then connects to my recovery box via USB3 or firewire800.
> At this point I know that any further write backs to the disk are
> physically impossible (this is also a basic requirement for forensic
> evidence gathering; any data collected without a hardware write-blocker
> is legally inadmissible) and I can proceed to immediately dump the
> entire disk to an image file, usually via ddrescue.
>
> The disk can now be disconnected, bagged and tagged and put aside
> because after all, self-evidently, only a total moron would continue
> experimenting on a failing drive that holds the only copy of their data
> right? Right?
>
> >From now on proceed as normal with the tools of your choice, according
> to your skill set and budget. The very first thing you need to do is
> copy the original image you have just taken, and only work on the copy,
> logging every step as you go. Now at this point you may be complaining
> that this is unrealistic, as to recover your 1Tb drive you obviously
> require at *least* another 3Tb of free space: 1Tb for the original
> image, another 1Tb for the copy and you're going to need yet more space
> to dump all the recovered data once you can get at it: well, tough. You
> should see the space requirements I hit for recovering failed RAID6
> arrays as I image individual disks and painstakingly stitch the results
> together.
>
> I'm not even going to talk about the original physical disk itself -
> SMART errors and other information all require hitting the disk (data
> recovery no-no rule 0, in case you haven't noticed) and it's presumably
> the data that is valuable to you, not £50 worth of spinning rust. Only a
> masochist would continue to try and re-use a failed disk for anything
> remotely important after this. Sure, once all your data has been
> recovered and you're happy, you could always reinitialize the disk and
> throw it in some random box as a completely untrustworthy, throw-away
> scratch volume but why tempt fate? Bin it.
>
> There is exactly one of the above requirements/recommendations that you
> can ignore: the write-blocker. Mine is an expensive and specialist piece
> of kit, and you're not doing evidence gathering for the Police after
> all. None of the rest of it is optional: well, technically it is, but
> trust me, follow the advice or otherwise in a few more days we can
> compare notes. I'll have been paid handsomely by Mr DJ for recovering
> 95-100% of his rare groove MP3 collection and you'll be crying because
> you lost all your data because you insisted on doing stupid things, like
> hammering an already failing disk.
>
> Ok, I realise that on my usual passive/aggressive scale this email has
> been decidedly more at the sharp end, but, I don't mean to be rude or
> offend, just helpful, even if it is in a somewhat blunt and abrasive
> way. The tone hasn't been helped because this isn't the first time on
> this list I've seen absolutely idiotic "advice" given in response to
> disk failure issues. For god's sake, if anything else in life was
> exhibiting failures, even less-technical stuff like a door hinge or your
> car ignition, would you then decide it's a good idea to repeatedly open
> and shut the door again and again, or keep turning the key in the
> ignition hoping that against the rules of probability (and physics:
> entropy only increases remember), it's suddenly going to get better and
> fix itself? Of course not. So why would any moron apply the same line of
> thought to a damn hard drive, countless orders of magnitude more complex
> and delicate?
>
> And here endeth the lesson. Better put on my asbestos pants once more, I
> should think I might get a bit of flak for this :]
>
> Regards
>
>
> PS: this email was aimed at everyone, but Phil, I genuinely hope you
> manage to get your data back one way or the other. Good luck!
> PPS: I've just finished restoring the backup GPT label of disk 1 over
> the corrupted primary, resurrected the HFS+ partition and am now happily
> copying 850Gb of MP3s to safety. Working from an image of course.
>


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