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On 29/01/2012 13:46, Mark Cross wrote:
Funny that's they only seem to target older customers of mine in Totnes. It would appear they start the conversation along the lines of: "Hi I'm calling from PC Support, on behalf of Microsoft." They are Microsoft Certified Partners, and it's taken over a year for Microsoft to start revoking their MCP certs. Now as these customers of mine are all BT customers, they assume they've mis-heard it and think it's BT support. Then they do the look at the events logs 1-2-3. "Oh my, look at the errors." They then remote in and install Malware Bytes Free Edition etc... £85 gets debited from their card - then I get a call. I then get the £85 back for them via their card company. Without exception there is the following pattern : 1 A BT Broadband connection or has been in some way with the number 2. It's targetted by age of customer (over 70+) OR prior customer of that line 3. If you are not over 70, the previous person who had that number appears to have been an elderly person (the ex-directory mysteries also explained here) Anybody else here seeing a pattern here? Cheers Mark -- TotnesIT.com
I'm 41, on NTL - admittedly with an ex-BT number - and I've had two so far. Julian -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq