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You could always write to them. It wouldn't surprise me if they've never heard of iceweasel.It still always refuses me access till I use User Agent switcher. So clearly they are checking the User Agent string, and different varieties of FF may send different strings. In my case I'm guessing it says Iceweasel on Debian. I believe NatWest online banking is different for retail and business. As far as I can tell NatWest retail banking doesn't use anything too stupid, and should work with any browser aside from the User Agent check. I can understand checking the User Agent string for out of date systems, but if you are going to whitelist like this it behoves them to pull their finger out and keep up to date on what browsers are out there, rather than push the problem onto their customers.
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