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Re: [LUG] Pipex u-turn

 

jon.davey@xxxxxxxxxxxxxx wrote:
> I got fed up with Pipex and switched to BT. It turns out I might have been a 
> bit haisty. The phone wasn't working, which I blamed them for but when I 
> switched a BT engineer came and pulled some strange thing out of the socket 
> that was causing the problem. Also when I was talking to the sales guy about 
> the service he told me in no uncertian terms that I would have some web 
> space. Turns out I don't. Which I was supprised and dissapointed about.
> Why don't BT offer this? All other ISP's do, don't they?
> Jon.
>
>   
Hi Jon,

See if you can return to Pipex due to BT deliberately mis-selling the 
service to you.  I did this when [an un-named] power company lied 
through their teeth about the service we would get.  We were transferred 
back to the original provider arranged by the new one - also they 
refunded any money we had paid.  Different industry I know but legally 
the principle is the same.

Worth a shot.

Kind regards,

Julian

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