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jon.davey@xxxxxxxxxxxxxx wrote: > I got fed up with Pipex and switched to BT. It turns out I might have been a > bit haisty. The phone wasn't working, which I blamed them for but when I > switched a BT engineer came and pulled some strange thing out of the socket > that was causing the problem. Also when I was talking to the sales guy about > the service he told me in no uncertian terms that I would have some web > space. Turns out I don't. Which I was supprised and dissapointed about. > Why don't BT offer this? All other ISP's do, don't they? > Jon. > > Hi Jon, See if you can return to Pipex due to BT deliberately mis-selling the service to you. I did this when [an un-named] power company lied through their teeth about the service we would get. We were transferred back to the original provider arranged by the new one - also they refunded any money we had paid. Different industry I know but legally the principle is the same. Worth a shot. Kind regards, Julian -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html