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Re: [LUG] Tunneling to help a remote user

 

On Mon, 2008-07-07 at 12:32 +0100, martin.gautier@xxxxxxxxxxxxx wrote:
> >> Does anyone one have a tried & tested way of helping a stricken, remote 
> WinXp user from a linux box using tunneling/ vnc?
> 
> Kevin
> 
> You could try the PCHelpDesk software on the UltraVNC site.
> 
> The idea is a "sort of" reverse VNC to get around the Port/Firewall/NAT 
> issues. You send them a little (pre-configured) server app which they run 
> on receipt. You run the client on your machine with port-forwarding 
> configured on your router. The remote server connects to you and because 
> they initiated the connection, NAT translation allows you through their 
> firewall.
> 
> Both the server and client apps are Windows based. I don't know if the 
> client will run under wine. 
> 
> I've had varied success with this setup. The connections seem slower and 
> not as good quality as  normal VNC (Tight & Ultra) which I use for 
> corporate support but it does mean I don't have to pre-configure routers 
> or talk users through it.
> 
> I'd be interested to hear about any other "Open Source" solutions to this 
> situation...
> 
> Martin

Thanks Martin, 
I have tried nmap on the cable modem and got all ports closed am unable
to telnet or ftp either, My XP user currently has no Cable modem
interface via a browser to set up port forwarding.  I think it's a AC250
type.

Regards

Kevin Lucas
Minions Post Master(Sub)
Po House, Minions, Liskeard Cornwall PL14 5LE
01579363386


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