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On Nov 23, 2007 12:47 PM, James Fidell <james@xxxxxxxxxxxx> wrote: > Henry Bremridge wrote: > > > As a nontechie, am I missing something? > > > > If the details were in a database then all it would require is for > > someone to delete 3 fields: ie 2 minutes of tech time plus computer > > time to remove the fields from 25m records > > > > £5000 seems a bit extreme > > I imagine they'd have to write some sort of proposal, submit it to EDS > for a quote, get the quote approved by all the necessary people, get > the work done and pay EDS, get EDS to do the job properly this time, > pay them again and then extract and send the data. £5k seems quite > cheap, really. I work for a certain civil service department that has been quite busy this week... Every so often we get a new release of our software. There is invariably a delay while it is installed, then a few days more while it is corrected. During one of these intervals I took a call from somebody in the IT business. I told him how long until we could access his account. He said that if he had told a client the system would be down for so long he would have been laughed out of the building. What I should have told him was that when our contract was negotiated we didn't have that luxury. -- Martinus Scriblerus scripsit ex 50º 21' N, 4º41' W -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html