[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]
Kevin Lucas wrote:
> The other point is do you experience (locally) general phone cable
> problems as the cable is managed by BT. If you have a 3rd Party provider
> i.e. AOL and you get a connection error it can take 3 Months for BT to
> respond!
Sounds like those ISPs need to renegotiate their contract or report BT
to Ofcom. When I worked for Virgin Broadband we had BT out within a
couple of days - max a week - to customers who reported line problems.
All down to the relationship between BT and the ISP - ours was good -
heck we were on first name terms with most of their wholesale broadband
team.
Kind regards,
Julian
--
The Mailing List for the Devon & Cornwall LUG
http://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html
-- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html