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Re: [LUG] Plymouth Uni Portal, Student Access & Wreaking Linux...



On Tue, 2004-03-16 at 18:22, Terence McCarthy wrote:

Thank you, John, for this and other replies. I fear I may have
inadvertantly set you up as the "Plymouth Uni Portal" specialist (aka
"target") because of your help.

Nope, I'm no specialist on it; I try and avoid using it! Unfortunately
even around here (computing service) I occassionally get asked windows
questions. I really don't know why. I really must get a t-shirt that
says 'Unix guy. I know nothing about Windows'! (Although I'm no unix
expert either!)

I was passed your mail message to the apps team (via the web team), and
am interested as to their reply. I'll find out tomorrow what is going on
if I can. I told them that using the ctrl-alt-f1 key might have shown
whether your system was actually hung or not. I would say try it next
time, but hopefully there won't be a next time!

The main point I think though is that if there is a problem, regardless
of whether non-MS apps are used or not, then you should be able to at
least complain about it. If something gets resolved then great;
alternatively if the answer is that only MS apps are supported then at
least you know where you stand with regard to the service you are trying
to use.

As to the Uni more supporting unix/linux that would be great but I
suspect it will be a long and slow process. The students have most clout
there I think because they can insist (!) that unix/linux is taught
because companies require it of them. The Uni will look bad if they are
teaching things that are not helping the students to get placements or
jobs. (Or rather are 'not' teaching things that companies are asking to
be taught! Companies have a fair say in things because they provide
spnsorship and placements.)

I think also that if you look at other Uni's around the UK they have a
happy (?) mix of windows/unix/linux boxes according to the required
need, and that is how it should be. In our case it's more of being an MS
site and tolerating unix/linux when it is necessary. Hence we have
unix/linux servers but no open-access linux pc's and no central support
for linux. (We also only have one member of staff working on the unix
and linux boxes I might add!) The SoC had a lot of trouble getting
permission (?) to dual-boot linux PC's whereas it should have been
considered as part of the desktop pc tendering process. Needless to say
there are other souls and departments out there that would no doubt like
to use unix/linux but it is made difficult for them. I say no more :-)



John.

-- 
---------------------------------------------------------------
John Horne, University of Plymouth, UK  Tel: +44 (0)1752 233914
E-mail: John.Horne@xxxxxxxxxxxxxx       Fax: +44 (0)1752 233839



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