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On Sat, 27 Jul 2002 18:28:01 +0100 "paul" <psutton@xxxxxxxxxxx> wrote: <snip>
they are generally more helpful if you do this. Also a shared solution via a group can benefit all users. The UG help can be included in any bug report as tried solutions, this helps the developers, more.
Yes, you're right, and often (usually?) the LUG/distribution lists can provide a quick answer when the problem is not a bug. This reduces complaints to the developers, as well as generally raising other readers' knowledge. I've found, over the years, that Linux list members are usually (a) very knowledgable, (b) willing to share their knowledge, and (c) -generally- very tolerant of those who should have done their own research. There are RTFM flames, of course, but these are comparatively rare. On the other hand, I've often been pre-empted on a harsh reply by someone who has beaten me to it with either "the answer for tinies" or the results of their own search on Google (which the enquirer could have done perfectly well for themselves). Overall, LUG/distribution lists are the most helpful and civilised I've come across- perhaps the smiling penguin is responsible... Terence -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe.