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Re: [LUG] Rats

 

On Sat, 14 Jul 2007 00:15:01 +0100
"Shaun Orchard" <sorchard@xxxxxxxxxxxxx> wrote:

Hello Shaun,

> Interesting. I am on Entanet/UKFSN (Max Premium) and my connection
> has been up for 6 hours. I'm not sure if it dropped out before that
> or someone manually reconnected it, as I wasn't home. It was fine for
> the rest of the day before that though.

The annoying thing here was that all the lights showed green on the
router/modem.  As far as it was concerned, there was no problem.
However, logging in to it would show that there was no connectivity, no
IP, and no DNS.  Therefore, no routing.

Today, things seem fine.  So far.  If it is something getting wet
somewhere, I know we'll have a hell of a job persuading BT there's a
problem;

They denied there was a problem a few months back, (ADSL worked but
was slow, audio telephony was plagued with noise) even though they could
here the line noise when we 'phoned to complain about it.  Eventually,
we got hold of a sympathetic person, who sent an engineer.  Even the
engineers 'phoned us to try a few things first, because they couldn't
find a fault.  To be fair, that was to avoid charging us £80 or so for
a call out to find it was customer equipment at fault.  It turned out
that their cable had rotted away at a junction box on the telegraph
pole.  All that technology, and sometimes, a pair of eyes is /still/ the
best tool.

Sorry;  Rant over.   :-)

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"

Sign away your life
Tin Soldiers - Stiff Little Fingers

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