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On Monday, 17 September 2018 17:25:00 BST mr meowski wrote: > > > It's much nicer than the rest of Airwatch :( > > Yikes, I've done a lot of VMWare in my time but not that yet. How is it? > Are you doing full WorkSpace One in the cloud? I've heard it's about as > much fun as you'd expect a gigantic one stop shop enterprise management > system to be :] I'm definitely not doing it after tomorrow, as I leave my current employer. But yes I have deployed AirWatch^W VMWare Workspace One in the cloud. It is awful, although in fairness a great deal of the gotchas were technically in Apple's court, with Mac OS X interfaces and APIs being borked, so a lot of the time I searched for Mac issues I got JAMF forum results and people solving exactly the same issue in JAMF. AirWatch tended to take the view that vendors should fix broken API behaviour rather than them working around it, which is fine if said vendor accepts there is a bug and fixes it in a timely fashion. For example Apple OS X had a bug where if you called the "is this disk encrypted?" API too many times since boot time the call would start returning "No" (You had one job....). The mobile phone bits were basically okay, reflects usage I expect. In general the user experience is absolutely awful, there is clearly no UX research or specialism in the VMWare team, just people exposing controls on devices to a central console and running to keep up with the release cycles of the big IT vendors. There are a whole host of features which don't integrate nicely, so I can write a one line BASH script which records something important (say number of accounts on a Mac), I can deploy this to all the Macs and have the result reported in the interface. I can use this to report, I can use it for triggering some actions I might take in response, but I can't use it for all the kinds of action that might make sense. Similarly I can make rules that trigger for application X older than version N in some places, but other places that would be useful I can only test for presence or absence of application X. It also use to randomly translate bits of the interface into foreign languages but they seem to have fixed that (or possibly it was Microsoft as the web stack is all built on Microsoft technology).
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