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On 22/05/16 14:45, Mark Croft Redditch Linux Mint wrote: > attempt 1 on old toshiba laptop (dual core, 1gb of memory very slow prob usb1) > > i am guessing having probs cos my laptop has not got usb 3 on it i am > too poor to afford anything that fancy. > > external hard drive usb 3 - segate backup plus - pn 1k9apv-500 4tb.the > light comes on and in link is the stuff from dmesg. > > > http://pastebin.com/DEjck36H > > attemp 2 - on new toshiba satellite c50(usb3) > > i have now booted up the toshiba c50 laptop with usb pen with linux on it > > getting these results on that machine which has usb3 on it > > > http://pastebin.com/bLHdYwr7 > > > lli > any ideas what i can do. > "USB error 110" on the first machine means that the port/hub couldn't provide enough power: http://www.noah.org/wiki/USB_error_-110_in_dmesg_log Your Seagate/Samsung unit is basically a piece of crap I'm afraid - a cheap 5400rpm disk with a half-baked SATA3 instruction set. These tiny little drives are very prone to thermal overload if running over long periods (they're barely ok if you use them as backup drives - plug in and use briefly, take out and leave for a week) so the manufacturers try to work around it by setting the disk head parking parameters quite aggressively, leading to a phenomenon known to sysadmins as disks "parking to death". I've torn apart a few of these and countless even more hateful WD "MyBooks" that have inexplicably died after very short lives. Unfortunately it's difficult to be sure what drive is tucked away inside that nasty little case, and what interface it has - sometimes they don't have a standard SATA connector. If you're lucky, you can tear the unit apart - carefully - and extract the disk, then connect it as per normal via a USB > SATA write-blocking adaptor or just plug it directly into a PC. If it has one of those dodgy non-standard SATA connectors, you're out of luck short of getting a replacement case from Ebay or wherever. Whatever you do, check the warranty with your friend first! So, get the disk out, connect it via SATA/USB to a Linux box and go from there. It's going to be GPT labelled (because of it's size) and coming from a Windows/console world presumably formatted as either NTFS or (ex)FAT. If gparted can read the disk label and at least show you a partition table you'll probably be golden, otherwise it's Testdisk for you and a lot of patience. Good luck. Cheers -- The Mailing List for the Devon & Cornwall LUG https://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq