Re: [LUG] OT: Virginmedia Superhub - Modem Only

[Julian Hall <linux@xxxxxxxxxxxx>]

Hi Stephen,

I put my Edimax BR6574N back into service in January and instantly noticed an increase in WiFi performance.  The only issue I've had was the other day when I lost all Internet connectivity.  If you slip up and tell Virgin you have your own router they blame that, despite being told everything had been rebooted and that my /internal/ network was fine, therefore the router was behaving.  Actually he asked if it was wireless or cable, I said 'My desktop.. cabled..' to which he asked 'Is wireless working?'  By that time I was annoyed with his pedantic script led lack of support so replied 'Well if the cabled connection isn't working the wireless isn't going to now is it?!'  (OK if it was a problem with my computer specifically not talking to the router it /could/ have been, but it wasn't).  With his insistence the problem was my end I hung up.  About an hour later with no changes at all the connection woke up, so I guess that as usual it /was/ their end but they don't give that option in the script.

Interesting about them sending you a router!

Julian

On 21/05/14 13:35, Stephen Harris wrote:

It really is the reason why I only use it for the cable then use a netgear with DD-WRT to provide the WLAN etc., I would actually recommend you do that, and actually if you call virgin they'll send you out a DD-WRT compatible D-Link for free!

On 5 January 2014 23:45, Julian Hall <linux@xxxxxxxxxxxx> wrote:

On 05/01/14 21:50, bad apple wrote:

On 05/01/14 16:41, Julian Hall wrote:

Hi All,

Just thought this may be of interest as some list members may be on
Virgin.  A friend of mine recently told me that Virgin download the
config of your Superhub from your network, which not only contains your
WiFi password etc but also the MAC addresses of any equipment you have
configured.

Whilst this wouldn't surprise me in the least, do you have any better
references than "my mate told me"?

Fair question.. I've asked him for a link (or links) from the forums he was on.  I should have said in the original mail that he was referring to forum posts he had read.

It's probably worth pointing out that
most major ISPs have effectively 'root' access to the hubs they supply
customers with, which are technically actually still their property in
most cases: you're just renting them. This is how Virgin, BT, Sky, etc
can forcibly push firmware updates to them on demand

Again both fair points.

Having said that, even if the forums are just scare-mongering - and I don't know why they would - as I mentioned previously the Superhub is known for having poor WiFi so it was worth doing for that reason alone.

Julian

--
The Mailing List for the Devon & Cornwall LUG
http://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/listfaq

-- 
The Mailing List for the Devon & Cornwall LUG
http://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/listfaq