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Re: [LUG] Router question

 

 On 21/10/2013 16:38, Neil wrote:
On 21/10/13 16:26, Simon Avery wrote:
On 21 October 2013 15:33, Neil Winchurst <barnaby@xxxxxxxxxxxx
<mailto:barnaby@xxxxxxxxxxxx>> wrote:

    I have had my router, Netgear D634G, since May 2010. Recently I have
    experienced some odd problems. Sometimes, as tested on speedtest.net
<http://speedtest.net>, it will show up as very slow download rates.
    Most of the time the speed is around 12 Mb/s, but sometimes it
    suddenly drops as low as 3 Mb/s. There does not seem to be much of a
pattern but it is usually low in the early afternoon, but not every day.

    This shows up as a failure to run a Youtube video for example which
    will give a message that 'an error has occurred'. Sometimes, perhaps
    an hour later, it will all run fine. Yes, I have reset the router,
    that is I have switched it off for 30 minutes or so and then turned
    it on again. This has not made any difference.


Y'know, it might not be related, but I've had a sharp increase of that
exact same error message from youtube.

Of course, none of my links are > 2.5mbit anyway, but I do rather
suspect it's them and not me at times.

    So my question is, do routers sometimes just start to wear out?
    There are no moving parts in it so I can't think why, but what do I
    know? I also have a laptop, obviously using the same router, and the
    symptoms are the same, so I think that I can rule out desktop
    computer problems.


I don't know that model, but I did move away from Netgear a few years
ago (DG2000N and DG834G models) due to poor adsl performance. But unless
your adsl method has changed, it's unlikely-ish.  Course, it could be
the router - and if you seriously think it is, try checking for new
firmware and also reset to factory settings. Worth a try.

But first, replace that adsl filter. And any others in your house.


I have asked for one to be kept by for me at the local shop. I will pick it up tomorrow. Let's see if it makes any difference. I do have a filter on the phones too, why would they matter?

Neil

When I was working ISP Tech we were told that all devices on the same circuit need filters, so if you had two phones, a fax machine and an answering machine on the same circuit, that would be four filters. Our first step in diagnosing problems was always to disconnect everything else in the house, and only connect the modem/router. If you still have a problem then try a new filter, and if it persists that exonerates the filters. Of course the more filters you have in use the more chance one of them could develop a fault. That's a spit under 10 years ago so things may have changed since then and less needed, but even so I agree with those who said it's the first thing to check.

Kind regards,

Julian

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