D&C GLug - Home Page

[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]

Re: [LUG] Non-technical support ticketing system

 

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On 05/08/12 21:10, Martijn Grooten wrote:
> I've been asked by the management of a local charity to implement
> some kind of ticketing system to help them deal efficiently with
> the many, mostly small, tasks and issues that arise.
> 
> So I'm looking for something like that. Web-based, ideally written
> in PHP. Most ticketing systems I found are aimed at software
> development and/or technical help desks, so if anyone has a
> suggestion for something that can be deployed in a more general
> context, that's be great.

Request tracker... it's free and highly customizable.


- -- 



Neil Stone
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.11 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/

iQEcBAEBAgAGBQJQH4i4AAoJEMGETyvV8P/IOIcIAIsFpRTlNvqW1er1YiIt6r29
33Gm+cD4TbGP4dpp46/Zth4fKX1dDj0SRIa6JMbbT54GB7HSC9+kH0QM66ZveApD
ISLAu1USErOy+eCtFnAZzCQaLT5wDb36bKoRS13LRyIOh3+SCAxzFXjU25NNY0/2
+mcbHqBlUGYOWnpZdyDBobWwT1AsEWFamoXZ14I80SNeSosF/dEi2LITDocj1u7d
LwvWzkra3RKuLpzkCOvsghL1GaXKuJqB9eA7n7c+S9rL1/ngD2CkD0JQ9oV9NA+w
hZ/iKOBUMbBItgMGzNqd2UJpfZtz1a8mhbVUtdNyDNYF9UojD+ij84i8rfHSgH0=
=NHXR
-----END PGP SIGNATURE-----

-- 
The Mailing List for the Devon & Cornwall LUG
http://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/listfaq