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On 11/07/12 08:57, Eion MacDonald wrote: > > On 11/07/2012 08:33, Neil Stone wrote: >> On 10/07/2012 23:25, Simon Waters wrote: >>> On 10/07/12 21:57, Neil Stone wrote: >>>> Anyone on the list hot on the law regarding ISPs and people sending >>>> harassing email etc? >> One user of my email server is sending harassing emails to another user >> of my server... It's tempting to tell the offender to cease and decist >> or risk having their email account killed but I wanted to see if there >> was a legal president on this that anyone might be aware of. I was using >> ISP in this particular case to refer to me as I am providing the email >> service. >> > 1. Not my area, but there are a couple of problems. > 1.1 How do you know one customer is sending unwanted (however awkward, > "harassment" is subjective opinion until proven) to another customer? > By complaint to you (OK provided allows you to read/intercept) > 1.2 By your observation? Oh! This needs your terms of service to allow > scanning and reading of communications > 1.3 If your terms of service 'forbid emails of nature XXX' and will > allow you to read and filter for them', you can take a number of actions: > 1.3.1 You must log and record all messages between the folk and get > permission of the recipient to do so. > 1.3.2 You could cut off the sender, but they will find another way > 1.3.3 Confirm and suggest you give logs and written complaint from > recipient to police. > Request a word / letter/caution to be given. > 1.4 If not acted upon then Police/ courts can act and forbid sender > access to any internet communication and prosecute but that i usually > only where violence is threatened. > > Lots of acts where 'nuisance' can be invoked. > i know this is off slightly, but wasn't there a recent case on with a victim of a troll on facebook where they forced facebook to disclose the information of the offender sending messages to facebook so action could be taken against the offender. I assume by this that action can be taken, if the law has been broken. Paul -- -- http://drupal.zleap.net http://www.ubuntu.com skype : psutton111 http://www.linkedin.com/pub/paul-sutton/36/595/911 -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq