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On 13/09/2010 21:06, Tim Dobson wrote:
Doesn't surprise me. I had occasion to ring Birmingham City Council once because an idiot employee of theirs had mistyped his own home email address as mine and sent me his bank details instead of to his home - the difference was a '.' instead of a '_'. Lucky I'm honest isn't it?On 12/09/10 08:46, Gordon Henderson wrote:Birmingham city councils, that is ... http://www.ukwirednews.com/news.php/89458-32-000-a-day-for-council-website-as-26-000-face-job-cuts I'm sure it's not quite that - I'd suspect/hope that that was for a lot more of the ICT services in B'Ham, but even so - it's an awful lot of tax payers money to give to a private company!No. It's true. http://www.headstar.com/egblive/?p=256 What's more, when capita launched the site, it wasn't accessible or very easy to use. @stef scraped the site and rebuilt it in RoR and then ran hackdays to help make the website work for the people who wanted to use it. This is the Birmingham DiY website. http://www.bccdiy.com/ This is why I think we need sensible people networking and talking to elected officials and civil servants and sensibly helping them understand their options. :) Tim
Anyway in trying to contact him I ended up talking to their network support team, one of whom informed me that 'a dot is the same as an underscore in our email system...' and when I pointed out that I've previously worked for an ISP in Tech Support and I've never heard anything so ludicrous he got a little defensive.
Ergo I'm not surprised that they seem to go the long (and expensive) way round to maintain a website.
Julian -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq