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kevin wrote: > Does anyone one have a tried & tested way of helping a stricken, remote > WinXp user from a linux box using tunneling/ vnc? > > I can get them to find their IP > I may be able to open ports on the firewall (router and or Xp box) > I would like to use VNC but not anything to do with "MSN based remote > assistance" > If you can get them to forward ports on their router to XP, get them to install something like tightvnc and then you should be able to connect into their IP address (there's a possibility you might need to get them to either disable the XP firewall or allow TightVNC Server). Works fine for me. That's how I offer remote support to some of my friends on their Windows machines. Rob -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html