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viv wrote: > I would like to know what you think ? For the first time, I paid 1 year > in advance when I migrated to Newnet last month - because it cost £2.00 > less per month, if I did and made it a good deal. > > Now Newnet have said that they are going to reduce the monthly download > limit from 25gb per month to 20 gb per month from Jan 2008. To keep the > same download limit, I would have to pay an additional £6.75 per month. > > I have now paid in advance until Sept 2008 and am tied into this service > until then. > > I fully accept that an ISP can increase prices etc. but, do they not > have to honour existing agreements where fees have been paid in > advance ? > > I have emailed them to say I am not happy about this (and explained why) > but, am not sure if there is anything that I can do. > > You thoughts on this would be much appreciated. > > Viv > > > My take on this is that Newnet entered into a contract with you to provide a specified service at a specified price Although not a legal eagle I think you have grounds for action As John says, set Trading Standards on them ! -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html