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Re: [LUG] Issue with Newnet - Can ISP's change service once you have paid ?

 

viv wrote:
> I would like to know what you think ? For the first time, I paid 1 year
> in advance when I migrated to Newnet last month - because it cost £2.00
> less per month, if I did and made it a good deal.
> 
> Now Newnet have said that they are going to reduce the monthly download
> limit from 25gb per month to 20 gb per month from Jan 2008. To keep the
> same download limit, I would have to pay an additional £6.75 per month.
> 
> I have now paid in advance until Sept 2008 and am tied into this service
> until then.
> 
> I fully accept that an ISP can increase prices etc. but, do they not
> have to honour existing agreements where fees have been paid in
> advance ?
> 
> I have emailed them to say I am not happy about this (and explained why)
> but, am not sure if there is anything that I can do.
> 
> You thoughts on this would be much appreciated.
> 
> Viv
> 
> 

Viv,

That would IMHO impose a "post contractual obligation" on you.
You paid for a specified service which Newnet should honour.
A note from a friendly solicitor or Trading Standards might help.

John W

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