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No: his first problem was adding packages, I got him to set the root pw in a terminal which works ok and add packages from there. On Wed, 2007-05-16 at 14:34 +0100, Andrew Spillman wrote: > Kevin Lucas wrote: > > Hi all > > > > I am helping a friend remotely, to add a printer to his new ubuntu > > system. He logs in as a "real user" then presses the Administration > > printing and Add New printer gets asked for Authorization and gives any > > of his two passwords (user or root) and gets a not authorised to run > > this program message. > > > > He tries to log in as root but is not allowed on the desktop. (you can > > su - in a terminal ok though). > > > > I got him to find the command from the desktop to run the add printer > > dialogue as root but it won't run (exits straight away). > > > > any ideas? > > > > I thought this would just work but I feel he has done something to mess > > up the user groups as there is no Dialogue to administer users either? > > > Strange, it shouldn't require root permissions to add a printer. If he > tries to use things like package manager (System -> Administration -> > Synaptic Package Manager) which ask for your password, does his user > password work for this? > -- Kevin Lucas <kevin.lucas@xxxxxxxxxxxxxxxxxx> Minions Shop Cornwall's Top Shop -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html